Proposal:Organize users call center
This proposal is associated with the bolded strategic priorities below.
- Achieve continued growth in readership
- Focus on quality content
- Increase Participation.
- Stabilize and improve the infrastructure
- Encourage Innovation
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Summary
Create a service for new users to get phone calls from volunteer users (with more than N contribs).
Proposal
New users can ask to receive a phone call from an experienced user. A wikimedia website manages the requests and the volunteers with a dedicated privacy policy.
Motivation
I phoned some new users to quickly answer their questions and it really helped their participation. It is an highly valuable service for some new users.
- Some users may accept to give some calls, maybe two or three.
- Some new users like to receive answers thru the spoken medium and some of them would use such a service.
Key Questions
- Privacy policy
Potential Costs
Likely low. It may require some non-MediaWiki developpement and some very few server resources. It requires some work from the WMF and/or its local chapters in order to set up the service and its privacy policy.
References
- Add a reference here!
Community Discussion
Do you have a thought about this proposal? A suggestion? Discuss this proposal by going to Proposal Talk:Organize users call center.