research
Volunteer support is a very delicate job. I have the honor to support authors of (paper) books. It takes a lot of human soft skills to make an author to write a book in the desired way. Lots of authors quit, because of all kinds of human failure. My guess is: writing for WP is as delicate a job as writing a book. Lots of support is needed, and far less technology and threats to delete a text of an author. Most WP police that I know of are very concerned about quality of text, and not concerned a bit about community and human relations (I know this is not true for everybody). This concern for quality should be broadened from only text oriented to community and text oriented concern. Does a robot exist to say thank to to someone who did write a text? JaapB 20:05, 5 November 2009 (UTC)